Shipping & Delivery

1. General

• These Terms govern your use of Apoorva Handicrafts and all transactions made through our platform.
• We reserve the right to modify or update these Terms at any time without prior notice.

2. Products & Orders

• Our products are handcrafted, which may result in slight variations in color, size, and design.
• Product images are for reference only; actual items may differ slightly.
• Orders are subject to availability. If an item is out of stock, we will notify you and offer an alternative or a refund.

3. Pricing & Payments

• All prices are listed in Rupee and are subject to change without notice.
• We accept payments through [Payment Methods – PayPal, Credit/Debit Cards, Razorpay, etc.].
• All transactions are securely processed, and we do not store your payment information.

4. Shipping & Delivery

• We ship within 5 to 8 Days from the date of payment recieved and offer [Shipping Methods – Standard, Express].
• Shipping costs are calculated at checkout and may vary based on location and order size.
• Delivery times are estimated and may be affected by unforeseen delays.

5. Returns & Refunds

• Due to the handmade nature of our products, we only accept returns for defective or damaged items.
• Return requests must be made within 24 hrs of delivery with proof of damage.
• Refunds are processed after the returned item is received and inspected.
• Custom-made and personalized orders are non-refundable.

6. User Accounts

• Customers may create an account to track orders and save preferences.
• You are responsible for maintaining the security of your account credentials.

7. Intellectual Property

• All content on this website (images, text, designs) is the property of Apoorva Handicrafts and may not be copied, reproduced, or distributed without permission.

8. Limitation of Liability

• We are not liable for any indirect, incidental, or consequential damages arising from the use of our products or website.
• We are not responsible for delays caused by third-party shipping providers.

9. Governing Law

• These Terms & Conditions are governed by the laws of India.
• Any disputes will be handled through arbitration or the courts of Indore.